711bit Frequently Asked Questions

No. Each person is permitted only one account on 711bit. Creating multiple accounts — whether under different email addresses, mobile numbers, or names — violates the Terms and Conditions. If accounts linked to the same person are identified, both may be reviewed and suspended. If you have lost access to your account, contact support at [email protected] to recover it rather than opening a new one.

You need a valid Philippine government-issued photo ID that clearly shows your full name and date of birth. Accepted documents include PhilSys (National ID), SSS ID, UMID, passport, and driver's licence. The image you submit must be clear, unobstructed, and readable. KYC also confirms that you are at least 21 years old. Your payment method must be registered in the same name as your verified KYC identity.

Contact the 711bit support team at [email protected] and explain that you cannot access your account. The team will guide you through a secure identity verification process before assisting with credential recovery. Do not attempt to create a new account to work around a lost password — this will result in the new account being closed and may affect access to your original account.

Yes. 711bit handles your personal data in line with the Privacy Policy. Your information is used for account management, KYC compliance, and security purposes. It is not sold or shared with unrelated third parties. Your connection to the platform is protected by SSL encryption, and sensitive actions require OTP verification to your registered Philippine mobile number.

All transactions on 711bit are in Philippine Peso (PHP / ₱). Your account balance, deposits, withdrawals, bets, and winnings are all displayed and processed in PHP. There is no currency conversion involved — what you deposit in pesos is what you play with, and what you withdraw comes back to your local Philippine payment account in pesos.

711bit supports Philippine local payment channels including online banking via InstaPay, PESONet, and bank transfer, as well as Philippine e-wallets such as GCash and Maya. All payment methods must be registered under your own verified name matching your KYC identity. Credit cards and cryptocurrency are not accepted for gaming deposits or withdrawals on 711bit.

Withdrawal processing times vary depending on the payment method you use and your current VIP tier. Higher-tier VIP members benefit from faster processing. All withdrawals require your account to be KYC-verified and your payment method to be confirmed under your registered name. Withdrawals that trigger additional security checks may take longer to process. Contact support if a withdrawal is pending beyond the expected timeframe.

No. All payment methods used for deposits and withdrawals must be registered in your own verified name. Transactions from third-party accounts — including family members — are not permitted. This is a security requirement to protect your account and ensure funds move only between verified identities. Transactions that do not match your KYC name will be rejected or placed under review.

If your deposit has not appeared in your 711bit account after a reasonable wait, first check that the payment was completed on your banking app or e-wallet and that the transaction reference number was captured. Then contact support at [email protected] with your transaction details — including the amount, payment method, date and time, and transaction reference — so the team can investigate and credit the deposit if confirmed.

711bit offers live casino (baccarat, roulette, blackjack, Dragon Tiger, and more), sports betting covering PBA, NBA, boxing, volleyball, esports, football and international events, fish shooting games, arcade-style titles, a range of slots, and eBingo with multiple room types and session schedules. All game categories are accessible under one account and one PHP balance.

No. 711bit runs fully through any modern mobile or desktop browser. You do not need to install a separate application. The platform is optimised for mobile use — all account functions, game access, deposits, withdrawals, and settings are available directly from your phone's browser without any downloads.

Yes. The sportsbook on 711bit covers Philippine Basketball Association (PBA) games alongside international competitions like the NBA, as well as volleyball, boxing, esports, and football. A wide range of bet types is available beyond just match winners — including totals, handicaps, and other markets depending on the event. Visit the Bet section for the current listings.

Yes. The live casino tables on 711bit are streamed with real professional dealers in real time. You can see the dealer, the table, and the game action live as it happens. Available games include baccarat, roulette, blackjack, Dragon Tiger, and others depending on the current offering. Multiple tables run simultaneously so there is usually a seat available across different bet-size ranges.

Your connection to 711bit is protected by SSL encryption throughout. Sensitive account actions — including withdrawals, credential changes, and login from unfamiliar devices — require OTP verification sent to your registered Philippine mobile number. KYC identity verification links your account to a confirmed real-world identity. Keep your login credentials private, use a strong unique password, and log out from shared devices to maintain your account security.

Contact 711bit support immediately at [email protected]. Describe what you noticed — unexpected login activity, balance discrepancies, or unfamiliar transactions. The support team can place a hold on your account while the situation is reviewed and work with you on securing it. Change your password as soon as you are able to access your account. Never share your password or OTP codes with anyone.

OTP prompts are triggered for certain high-risk actions regardless of your current login session — including withdrawals, changing account credentials, and actions from devices or locations that differ from your usual access pattern. This is a security layer that protects your funds and account even if your login session is active. The OTP is sent to your registered Philippine mobile number. If you are not receiving OTPs, check your SIM and signal, or contact support.

Every registered 711bit account is automatically enrolled in the VIP programme. Your cumulative play across all game categories — live casino, sports betting, fish games, eBingo, slots — contributes toward your tier level. As your tier increases, you gain access to progressively better account perks, faster withdrawal processing, and more attentive service. See the VIP page for a full breakdown of tiers and what each level includes.

No application is needed. Registration on 711bit automatically enters you into the VIP system. Your tier starts at the entry level and advances based on your activity. You can check your current VIP tier and progress directly from your account dashboard when logged in.

VIP tier maintenance may be tied to ongoing activity within a defined period — the specific conditions for maintaining or advancing a tier are detailed on the VIP page. In general, consistent play across game categories helps maintain your tier standing. If you have questions about your specific tier status, contact the support team or review your account dashboard.

All 711bit account holders have access to deposit limits (daily, weekly, or monthly), session time limits, cooling-off periods (temporary account suspension from 24 hours upward), and full self-exclusion. These tools are available through your account settings or can be activated by contacting support. The Responsible Gaming page covers all tools in detail and explains how to activate each one.

You can request self-exclusion through your account settings or by contacting the 711bit support team directly at [email protected]. Once self-exclusion is active, you cannot log in, deposit, or place any bets for the duration of the exclusion period. Requests to end the exclusion early are subject to a mandatory waiting period — this is intentional to prevent impulsive reversal. Your PHP balance can be requested for withdrawal during the exclusion period.

No. 711bit is an entertainment platform. All games and betting markets involve random or outcome-based results that cannot be predicted or controlled. No strategy, pattern, or system changes the underlying probability of any game. Players should only use funds they are genuinely comfortable losing, set personal budgets before each session, and treat any winnings as a bonus rather than an expectation. Please read the Responsible Gaming guidelines before or after you register.

You must be at least 21 years old to register and use 711bit. Age verification is a required part of the KYC process before any real-money transactions are permitted. Accounts found to belong to players under 21 will be closed immediately. If you believe a minor has accessed the platform using your account or through a separate registration, contact support immediately so the matter can be addressed.